Our Services

Planning

Site Intelligence helps organizations achieve results otherwise thought impossible. We apply industry best practices for measuring and optimizing channel performance. Integration of information across channels will help you manage conversion and retention more productively, and facilitate the development of new revenue streams.

Our consultants work with many of the world’s most respected brands. We deliver intelligence that allows those brands to stay ahead of the competition in an increasingly competitive world. 

Managing multiple channels efficiently and effectively will have an immediate impact on the value of your marketing contribution. Managing your marketing resources to create optimal business value is our goal. With Financialplanningweek.org.uk, measurable ROI for marketing investments across the channels you manage is now possible.

Implementation

Financialplanningweek.org.uk takes responsibility for the successful implementation of your multi-channel customer intelligence solution. Our consultants will work with your IT and Business users to easily integrate VBIS using industry standard SQL technology.

Additionally, our consultants understand how to create a joined-up Multi-Channel Customer Intelligence platform. They can advise on everything from importing data from other databases – such as call center and ecommerce platforms – for integration with analytics from your website.

We don’t consider your installation complete until analysts, marketers, and executives are enjoying easy access to usable Customer Intelligence.

Integration

Our Multi-Channel Customer Intelligence platform has been designed to accept unlimited fields from unlimited databases. It’s a tall order, but it’s true. So you can integrate data from all around the enterprise – call center, website, loyalty cards, CRM – and create a true Customer Intelligence database.

The flexibility of VBIS extends into the future as well. As you make new channels available to customers – maybe social networking blogs or mobile marketing platforms – your database will meet the challenge.

Our solution is based on delivering true business ROI, and not gimmicky reporting which turns out to have little value. The package ensures data integrity, reliability, accuracy and business value.

Training

Pre-installation and post-installation training is a high priority in our company. Our tools are intuitive and promote quick learning. We offer a number of training options to a number of different constituencies: technical support, commercial teams, support desk and help lines. We can provide group training or individual courses.

Well trained and passionate users will form the foundation for a community of Financial Planning Week users that will drive the next generation of Customer Intelligence.

Our tools are intuitive and promote quick learning. We offer a number of training options to a number of different constituencies: technical support, commercial teams, support desk and help lines. We can provide group training or individual courses.

Well trained and passionate users will form the foundation for a community of Financial Planning Week users that will drive the next generation of Customer Intelligence.